The Nest Hub from the Silicon Valley giant allows you to control multiple connected devices under one roof. Apart from that, the ability to issue hands-free commands to the built-in Assistant, view slideshow via Photos, and videos via YouTube, and music via YouTube Music, well, there’s nothing much left to ask. Apart from the fact that it doesn’t get plagued with issues at such frequent intervals.
In this regard, numerous users have voiced their concern that they are getting false notification in the Google Home app that their Google Nest Hub is offline when infact that is not the case. They could easily verify that these alerts are false because they can still control all their devices as before without any hiccups.
Making matters worse is the fact that these notifications are coming in sets of two, which not only clutters the device but also results in a highly infuriating usage experience. With that said, there does exist a nifty workaround that might help you address this bug. So without further ado, let’s check it out.
What are users having to say about this?
Numerous social media platforms are flooded with this issue, with users voicing their displeasure over this concerning and equally infuriating issue. Here’s what they have to say in this regard [Source: Reddit]
Every few minutes I receive notification that my Google Nest Hub (the bigger one with the camera) is offline… But it’s online, I know it because it controls my lights, and because I see it connected to my router. That incredibly annoying. It comes in doubles – two notifications at the same time. And I don’t see an option to turn this type of notifications off. I’m pissed tbh. What a BS Google has become!
I get the same message with my hue lights even though I can control them all by voice commands. The only way I found to fix it is to power cycle my nest wifi and hue bridges. They definitely screwed up something a few months ago.
Okay this makes me glad I didn’t start chasing the problem. I’m getting a notification that one of my door locks is offline but it’s not.
I have a Yale on the front and back door and they share a Nest connect hub. I’ve only been getting notifications about the back door being offline, which seems to me they would both be offline since they get their network access from the same unit, it shouldn’t be one or the other. I have not had a single issue locking or unlocking at the lock, with the app, or as part of my “going to bed” automation.
Same here. Last few days notifications that cameras are randomly disconnected even though they aren’t, and the old Nest app having issues but the Google Home app works.
Same. Glad it’s not just my cameras going bad. I’ve only got one outdoor cam and the nest hub max left. Going to replace the outdoor one over summer.
yeah its the phones fault trust me, try another brand and install google home on it, somehow google made the phone but cant figure out how to make it work even though they designed the os for it, im telling you the phone literally is sentient, its talked shit to me before when i cussed it out for not listening to me, notice how it loves to ignore you saying hey google, its on purpose google made it like that to help fix battery drain, want it to listen, tap screen once or leave it on a charger, mine stays on the wireless charger
Judging by the answers here – people get this problem with all different types of devices. Cameras (old and new), doorbells, and even door locks…
As for the router – I have a Deco mash network, which worked fine for almost a year. But some of the answers indicate that even with even Google’s own WiFi system the problem exists… It makes it harder to locate the root of the problem… I just turned camera notifications off for now… But that’s not the best solution.
Fix Google Nest Hub False Offline Notification in Google Home
The culprit behind this issue is the latest update rolled out to the Google Home app. So to rectify it, simply downgrade the app to its earlier stable build. Here’s how it could be done:
- Head over to Settings > Apps > All Apps > Google Home.
- Then tap on Uninstall > OK in the confirmation dialog box.
- Now download and install its older version from APKMirror.
- Then launch it, sign in to your account, and check the result.
That’s it. This should fix the underlying notifications bug. Still, have any doubts? The comments section is all yours, make your voices heard there and we’ll chalk out the best fix for you. As far as the official stance on this matter is concerned, the developers are aware of this issue, but they haven’t given out any ETA for the rollout of a fix. As and when that happens, we will update this guide accordingly. In the meantime, the aforementioned workarounds are your best bet.
